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President’s Blog 19th February 2018

Towards a Connected Future – Collaborative Event with BSA/BSHAA and BAA

The event in Leeds was well attended by members of all 3 organisations and a full report of the event is on the website: http://www.baaudiology.org/indexphpnews/news-home/towards-connected-future/ I also collected the tweets from the day here: https://storify.com/BAAudiology/towards-a-connected-future

I want to thank Karen Shepherd on behalf of BAA who has worked with BSHAA and BSA representatives to make this event the success it was. Over the next few weeks we will be conducting delegate feedback, but also asking those members that did not attend for their opinions as well.

The event is unique and until feedback is assessed the future options for collaborative events will not be decided. Thank you to all our colleagues, who presented, exhibited and attended.


BAA Board

The new BAA Board had their first meeting of the year on 12th February. This has been deliberately moved to give the new members of Board chance to meet their teams and get a plan in place or get up to speed on their teams work before the Board meets.

The new board was so enthusiastic, the time we spent understanding the Board Roles in November and understanding the role of the professional body for its members was repaid in bucket loads as people came prepared and ready for the next steps to move their areas of work forwards.

It was a fantastic meeting with many behind the scenes documents around BAA policies and procedures being signed off and a list of tasks being agreed after discussion papers and updates were circulated.

We now have a policy on how we support research, so that this is a transparent process.

We have agreed a Memorandum of Understanding Between British Academy of Audiology (BAA)  and British Association of Educational Audiologists (BAEA) this is intended to facilitate the accreditation of the course leading to eligibility to voluntarily register as an Educational Audiologist with the Registration Council of Clinical Physiologists (RCCP). This will now go to the RCCP for agreement.

BAA has been asked to join the NHS Elective Collaborative ENT Workstream as a stakeholder. The ENT workstream forms the third wave of this national programme which focuses on pathway reviews to support increased self care, improved referral pathways, and efficiencies. The Professional bodies are invited as stakeholders as there are potential workforce implications in terms of changing roles. Several pilots are underway within hospital providers. Although BAA can look at this nationally we urge members in the pilot areas to also make contact and get involved at a local level. Currently, Dudley, Doncaster, Somerset and West Suffolk are pilot areas. More information can be found here: https://www.england.nhs.uk/elective-care-transformation/

Next steps

The enthusiasm of the new board members and our new way of working that gives time at Board meetings over to smaller working groups on our key issues has led to clear priorities for the groups.

Over the next 3 months we will meet again with the BAA teams virtually and in person and move the main themes of Board on.

We hope to have in place the plans for regional meetings around the country for the rest of the year.

The Service Quality Committee will continue their workload and in particular working with UKAS as part of the Accreditation Clinical Advisory Group in relation to IQIPs standards. The team have a number of BAA Magazine articles in the next few editions so watch out for those. Consultations on SQC documents for Direct referral for tinnitus and vestibular pathways are nearing completion, can I remind members that when these are out for consultation it’s important to read and respond to the documents if you have feedback.

The new Conference programme team has been agreed and they will start teleconferences this week to plan the 2018 Liverpool programme, David Maidment, Sarah Bent and Jack Bennett will give the team a balance between researcher/NHS/Private sector. Welcome to the team I hope you are ready with your ideas and ready to bring great speakers from around the U.K. and internationally to conference. Let’s start the hard work that those 2 days require.

One big piece of work that will sit squarely on Michelle Foster and the Publications and Communications team shoulders is investment in the website. The website has come up from each BAA Team as a key area for member communication but also a way to get more information to members. We want it to be a more interactive environment that motivates members to access it regularly for all their professional body needs. We want to simplify the site so that resources are easier to find. We will choose to invest in the website this year and Michelle and the team will start to plan how that will look.

Charlotte Rogers has expanded her role to take in New Professionals as well as Students and will be starting to look at ways BAA can support our recent graduates as they join and hopefully stay in our workforce. This will be an exciting piece of work for BAA and Charlotte will be releasing more details of this in the next few months.

Final thoughts

Given that all the members of Board at the meeting were female I thought I might still a little Girl Power inspiration from the Spice Girls and say to you that it is now time for new Board to:

Swing it, shake it, move it, make it

Trust it, use it, prove it, groove it

Show me how good you are!

Thanks for the positive messages and thanks to Board for the great initial work, now let’s keep that momentum going.



Presidents Blog 5th February 2018


I’ll start this blog with a roundup of a couple of activities.

With Leah Cooper from the Higher Training Scheme (HTS) Team and Lizanne Steenkamp, (one of our Education, Accreditation and Registration Board Leads) I was involved in a conversation with The School of Healthcare Science in England. BAA have been looking at how HTS could be changed to relieve some of the burden on examiners, and also give trainees a great quality assured experience and service relevant training. This is a long way from settled and initially we will do a limited reopening of the HTS to new applicants as some of the most popular modules have audiologists waiting to register.

In parallel to this we are in initial discovery talks about developing an Accredited Scientific Practice (ASP) for Audiology. This is a longer term project and Leah will be leading a working group on how this might look and if it is feasible before we go to our full membership for consultation on this change. Initial conversations make me certain that students and institutions from all round the U.K. can register and take part in an ASP.  For more information on ASPs take a look here:  https://www.hee.nhs.uk/sites/default/files/documents/A-Framework-for-Accredited-Scientific-Practice-final-proofed-version-March-20153_0.pdf

The final meeting, I want to tell you about is The Healthcare Leaders’ Summit. This was run by the Chief Scientific Officer of NHS England. The speakers were from a variety of NHS organisations and arm’s length bodies. I have written a report for the forthcoming Board meeting and you will be able to read more detail in the minutes of that meeting.

What is a Professional Body?

Over the last few months BAA Board have been focussed on the question of what a professional body is. It’s a question we are asking as we look to our strategic plan but also one I had to ask myself last week before talking to Audiology Students at Manchester University.

I went back to our Vision which is: On behalf of its membership, BAA’s vision is to provide a clear and strong voice for professionals in audiology and to promote excellence in clinical knowledge and practice.

One message I wanted to get across to the students was that as a professional body we are independent of their job roles. What does that mean? It means that regardless of where you are working, you as a BAA Member should be able to look at the professional body for information on the wider world of audiology.

As such some of the things I think a professional body should do are:

  • Maintain the practice of professionals in audiology to ensure the public who access the profession receive the best standards of care available.
  • Consult readily in the development and monitoring of professional educational programs by taking part in accreditation visits to individual educational institutions.
  • Continuing Professional Development is important and a professional body should encourage and support its qualified members in fulfilling the CPD requirements of their professional registration bodies.
  • Have a proactive approach to challenges and changes affecting audiology services and audiologists in the U.K.
  • Ensure quality outcomes for all those who choose to access audiology services in any setting in the U.K.
  • Deliver quality advice on standards and clinical procedures to members and the wider profession of audiology
  • Lobby for its member’s autonomy and professional skills to be recognised in all levels of healthcare management and government policy meetings.

I’d like members at all levels to remember that BAA Board are volunteers from the profession who seek to consult and communicate with members to set priorities and action plans for the Board, and carry out those plans to the best of their ability.

We need to keep members informed of what is happening in many contexts and sometimes that is hard to do, we can’t make a member read the information we provide. We can send out information in Horizons, the magazine, the website and social media but we need our members to look at how this affects them in their own roles.

We are increasingly faced with local policies on commissioning, education and workforce planning. The situation in each of the Home Countries is significantly different. We need to find ways to inform members but we need to be inclusive of all members and we need as a professional body to focus on the practice of professionals in audiology to ensure the public who access the profession receive the best standards of care available.

This year we want to find ways to engage our members that are more active and equip them to look wider than their job roles throughout their careers, to look at how national policies have local effects. With this in mind we are looking at a project to engage Audiology Leaders in Action Learning Sets rather than the traditional once a year Heads of Service Meetings. I’m going to leave Michelle Booth to explain the way these will work over the next few weeks, but I hope they will use the skills our audiology leaders have and the networks will develop more locally to achieve more for specific services than an annual meeting can.

I want BAA to provide networking opportunities for its members but we have to be realistic about the outcomes of meetings and taking a break from some of our events to approach them differently is not negative, it is responding to members feedback and reflecting on how we best accomplish our vision.



Presidents Blog 21st January 2018

The new year is well and truly here and 2018 is ramping up to be a busy one. Being President of BAA seems more real now, I seem to be juggling conversations and trying to link the correct conversations and parties in them to get that wider view of our representation of the profession.

One of the biggest issues facing our profession currently is workforce, I have mentioned before that this is a key strategic focus for BAA and work on this is being led by Michelle Booth and Wendy Farrington Chadd. I urge you all to look at the consultation on workforce that the NHS have released and look to respond to it from your Trusts/Employers. If you can’t respond from your organisation but have comments that Michelle might look to integrate in the BAA responses, please feel free to contact Michelle at the usual BAA Admin email address.

That consultation can be found here: http://consultation.hee.nhs.uk/

BAA Board have responded to the NICE Guidance and the government consultation on Promoting professionalism, reforming regulation this month.

As BAA President this week I will be attending the Chief Scientific Officer’s Healthcare Science Leadership Summit on Tuesday. With recruitment and retention of staff, as well as training being one of the issues that is on the lips of every head of department, university staff member and qualified Audiologist I speak to I see this meeting as an important networking opportunity to raise the profile of our profession. We are a small part of the Healthcare Science agenda and it’s important that I continue the great work of the Past Presidents of BAA ensuring that Audiology gets access to the agenda, sets out our needs and continues to ensure we are thought of in all those meetings and events that the CSO Office runs.

Last week Kath Lewis, our Board Director for Service Quality met with her team of hard working volunteers to plan their work for the next 12 months, more updates from this team will be shared at the Board Meeting next month.

Another BAA meeting this week is a small working group from BAA Board who will meet with our conference organisers from Fitwise to look at how we can respond to immediate feedback from Conference 2017, but more importantly to plan how we sustain an in person conference each year for our membership in challenging times. Both BSA and BSHAA have chosen not to run an annual conference in 2018, although both organisations will be offering online content, and possibly smaller events through the year.

BAA run the biggest professional conference for those working across all sectors in hearing and balance in the U.K. many delegates comment on the benefit of meeting other colleagues and networking at the event, as well as attending the formal education programme. We need to present clinically relevant speakers but every Audiologist has a different clinical experience level. We are never going to please every delegate all the time, we remind ourselves of this when we read the feedback.

Next week I will be attending a careers event at Manchester University on behalf of BAA. These days allow us to promote our revised Student Membership, which is free and open to a much wider group of students than previously. You can read the terms and conditions of that membership and join here: http://www.baaudiology.org/signup/#.WmS0QOanyf0

So as you can see we are certainly hitting the ground running this year.

I hope to see some of you at our first collaborative event with BSHAA and BSA in Leeds on 7th February – places are still available at the website for the event. https://fitwise.eventsair.com/QuickEventWebsitePortal/baabsabshaa-collaborative-event/homepage


Presidents Blog 8th January 2018.

Happy New Year to you all. We often see new year as a chance for new beginnings but we should also use it to reflect and I will try to do both in this blog.

I’m going to start with the sad news that Professor Ross Coles passed away at the age of 89 on December 16th. Professor Coles inspired many in the Audiology profession and BSA have published an obituary that sums up his great life and work here: http://www.thebsa.org.uk/obituary-memory-robert-ross-adlard-coles/

Our generation of Audiologists owes much to Ross, his hard work and inspiration as well as encouragement of others has shaped many careers of those leading Audiology professionals of my generation. I send my deepest sympathies to his friends and family. You can read some more of people’s thoughts and experiences of Ross and his work on the BAA Facebook group.

Activities of the BAA Board at the start of the year are:

Responding to the NICE Guidance on Adult Hearing Loss, this needs to be submitted by Friday 12th January and has been a significant piece of work due to its in-depth and extensive remit. The document is a significant one as it is the most evidence based piece of work on best practice in the UK. BAA are generally pleased with the document and the depth of the document but have raised a number of concerns for consideration in areas such as the omission of any guidance on referring for Cochlear Implant Assessment, the change in practice for unilateral losses being referred for MRI and a number of other details. It does not detract from the overall body of work being much needed and well prepared.

As discussed in my last blog we will also respond to the governments paper on regulation this month. This is also a significant consultation but at this stage much less detailed than the NICE consultation. You are able to respond to this document as individual registrants and healthcare professionals.

Our Education, Accreditation and Registration Lead Lizanne Steenkamp has put together a great paper on Registration Options in Audiology and how to navigate the choices the document can be accessed online here: http://www.baaudiology.org/index.php/download_file/2088/

This week the Publicity and Communications team for BAA will hold its first meeting this year and discuss among other things the BAA Website and Social Media – two ways we communicate with members.

The next BAA Event is the Collaborative Event with BSA and BSHAA on 7th Feb in Leeds, details of the event can be found at: Towards a Connected Future

New Resolutions and new beginnings

This is my blog and I’d like to talk about Continuing Professional Development (CPD), as I am passionate about this often misunderstood area.

I’m sure at least some of you will have your annual appraisals at the start of the year or be planning budgets and trying to get financial support in place for CPD either for yourself or staff.Those of you in business may find a quiet time to reflect and plan strategies at the start of the New Year too.

During last year Karen Shepherd and the BAA CPD team implemented a significant change to the BAA commitment to CPD which ultimately led BAA away from providing a database to store CPD entries. At the same time the team worked hard to provide many templates for CPD recording to members, trying to emphasise the learning opportunities we all come across in our everyday work environments and giving members more practical examples on recording and learning from their environments. I have for many years been an advocate of the mantra ‘CPD is not about attending courses’. So this approach from BAA is one I fully support. Just log into the CPD Menu of the website to see the templates and ideas prepared by the team to help you maintain your CPD records. http://www.baaudiology.org/cpd/

Each and every member of BAA is responsible for their own Personal Development, for meeting their registration standards and for ensuring their practice is up to date. All 3 registration bodies, RCCP, HCP and AHCS have exactly the same CPD standards.

To me the interesting conversations I have about Continuing Professional Development are with members who seem to think CPD is a chore that has to be completed in order to maintain their registration if they were unlucky enough to be audited by the registration councils. Or that CPD is only done at courses and events funded by their employers. Or that there is not enough time for CPD. I have had 3 of these conversations in the past few weeks, hence my focus here.

I have a very different opinion on what CPD is and why we as professionals should seek out CPD activities and use all opportunities to learn for the benefit of our clinical work and our patients.

CPD in itself is not something that should be arduous or lengthy, it should occur both spontaneously and in a planned way. CPD is not about attending events, although we always like to talk with you at professional events. CPD is about developing your knowledge in a number of ways to fill a knowledge gap you might have identified and recording this learning.

 So let me challenge you to think about and write your CPD plan for the next 12 months now and think differently.

 Developing a plan

1)    Identify your knowledge gaps. A little bit of reflection helps here. Reflection is simply looking back on an event, piece of work or a professional interaction for example and thinking about what happened, trying to decide why those things happened and thinking about anything you can do to build on that same situation next time.

 Some events you might reflect on are:

  • Have you had a difficult hearing aid fitting/diagnostic appointment/rehabilitation challenge/vestibular assessment recently?
  • Do you feel there was a patient you could have done more for?
  • Consider using a reflective journal pro forma to help you identify any areas in your clinical practice that might offer a learning opportunity. One that I use is the IDA Institute journal here: Originally developed by Dr Chris De Placido you need a free account to access the tools but there are many great learning opportunities here: https://idainstitute.com/toolbox/self_development/get_started/reflective_journal/
  • Is there a new feature a hearing aid manufacturer has introduced that you want to know more about?
  • Have you seen a tweet about a research project that intrigues you?
  • Was there an interesting speaker at the last event you attended that prompted you to find out more about their subject matter?
  • Did you read an article in a trade journal or magazine that interests you?

 2)    Write down your knowledge gaps.

 Record what you think you want to know more about.

 3)    Prioritise your list

  4)    Look for resources to fill your knowledge gaps

  So you could just look for events to attend that fill the knowledge gap, and I will discuss events later in the blog. Let’s just spend a minute looking for other resources to fill the gaps.


ENT News, BSA Audacity and AudioInfos summarise research journal articles, sometimes a quick Google search will take you to scholarly articles on a subject. You can often read the abstract for free and then make single article purchases on line. Did you know you can also order journal articles at a small cost from The British Library Document Service? http://www.bldss.bl.uk/BLDSS/ for details.

Often your hearing aid manufacturers and equipment manufacturers will have more in depth information on the research behind features in the form of technical or white papers ask your representatives for these or go online to look.

 Remember to record your reflections on what you read in the journal.

There are free to access online journals and trade magazines, CPD does not have to be expensive. One such journal is The Hearing Journal available here: http://journals.lww.com/thehearingjournal/pages/default.aspx?utm_source=The+Ear+Hears&utm_campaign=c093e4850e-The_Ear_Hears_July&utm_medium=email


 Start with Audiology On Line. You can read articles, listen to recorded courses and attend live online courses. Access to Audiology On Line is free just create an account at www.audiologyonline.com so that you get email reminders for courses you sign up to.

Remember at the end of a course or reading an article write down your evaluation of the event remembering to include what the content was and how effective it was at filling the knowledge gap you have. Always consider how you will use the learning to improve your service to your patients.


Many leading audiology researchers also direct you to articles or post about conferences they are attending with content slides on Twitter to start try going to ww.twitter.com create an account and search #BAAConf


 How often do you look at a conference or an event agenda before you book to attend to see what knowledge gaps are filled by items on that agenda?

Have you considered attending just one day of a conference as that is the relevant day to your knowledge gap on the agenda?

Have you asked one of your hearing aid or equipment suppliers if they can provide an agenda that would fill a gap in your knowledge?

When you have been at an event have you ever added a comment to the feedback form suggesting topics for further training you would like?

 Informal Learning Opportunities

 Attendance at events gives you the opportunity to broaden your social connections within Audiology. Why not use those connections to provide a learning opportunity?

If a friend uses a different brand of hearing instruments ask them what benefits they feel those aids have for their customers.

If a friend is using, speech mapping or speech in noise testing regularly why not ask if they would be willing to let you visit their clinic and observe how that fits into their consultation?

Observation of a colleague often allows you to modify your consultations and change your ideas on routine work.

Remember to reflect in your CPD journal on these visits too.


5. Discuss your learning needs and achievements.

If you are employed talk to your colleagues and your managers about your CPD plan, discuss any opportunities that can be made available for work shadowing to help you fill the gaps. Find out if anybody in the department has read any articles that might help fill your gaps in knowledge. Ask if you can be involved in planning departmental training events and seek out speakers that might fill in some gaps. Look wider in your Trust than audiology for speakers on professional development, presentation skills, report writing, Dementia Friendly services etc.

If you are self-employed network, go online look for forums that offer advice and support to professionals, read them, contribute follow the links.

  6. Recording CPD

 So I hope I have given you a different view of how easy it is to undertake CPD, often the hardest part is recording the CPD for your records.  

Why not try recording it on the go?

As long as you have a folder, note book or an app to record on the go you can always transfer records later. Your initial notes do not have to be lengthy.

Try using a desk diary to record the date of the CPD but also your quick reflections on it as you go along with the event or activity.

 Do you keep course attendance certificates? Why not write a quick reflection of the value of the course to you and your patients on the back of the certificate before filing the certificate?

 Try an app if you are always on your tablet computer. Just look in your online Store for CPD to see the different possibilities.


I believe all the professionals I meet do a lot of CPD activities, if I can encourage you to think about CPD differently and give you easy ways to be more focused or spend less on courses and conferences but learn to choose the events well to meet your knowledge gaps I hope you will improve your attitude to the process of CPD.


 1.    Identify the knowledge gap

 2.    Write down the gaps

3.    Priorities your list

 4.    Find the resources to help you fill your knowledge gaps, (think outside that events only box)

 5.    Reflect on the activity

 6.    Record the activity

 I hope you take up my personal challenge and think about CPD differently but also learn to enjoy the learning and the journey.


11th December 2017

This is the final blog for 2017 and I want to highlight one important document consultation to ensure you are aware of it and what BAA are doing in response to it.

Currently the 4 Governments that make up the UK are consulting on reforming Health Care Regulation. As BAA President I met with BSHAA and NCHA representatives this week to discuss our responses to the consultation. Although we will not make the same response it’s interesting to see how much more aligned we are on the future of regulation than we have ever been. HCPC is the second biggest register of healthcare professionals in the U.K. but the audiology voice is small compared to other professionals so a general alignment of the issues across the sector will hopefully make our voices stronger.

RCCP will be responding to the consultation as well as this affects those that are statutory or voluntary registered, and indeed those not registered at all.

This is potentially an opportunity to get all professionals working in Hearing Healthcare on a statutory register and as such an important document to read and respond to. You are able as a Healthcare Professional to make your own individual response.

Think how much simpler would it be for a member of the public to see who they need to contact to check their healthcare professional is registered if there was just one place to look. The regulation consultation has a number of aims but one of those is that simplification and alignment of registers.

This would not change the fact that there are many roles that are carried out by our profession and our own Scope of Practice and professional behaviours would still define our ability to be suitable for a particular role. There is always a chance that this consultation will lead to less regulation of Healthcare Professionals and more voluntary registration so it is important that we respond and make it clear that our preferred outcome would be statutory regulation for all.

The response date to this consultation is 23rd January and you can read and respond from this website link: https://www.gov.uk/government/consultations/promoting-professionalism-reforming-regulation

I’d like to tell you as well about a completely different letter BAA received in the last few weeks. We have received a letter from Jos Millar, some of you may remember BAA have an award named after him. Jos is in his 80s now but as an Honorary member of BAA still receives our magazine and his award goes to the best magazine article of the year, so very fitting. He wrote to say how much he enjoyed the magazine and wanted to pass on his congratulations to the award winners past and present. It was great to get a letter that was just so positive and showed that the passion audiologists have is not confined to their working lives. I think it leads me to the phrase, once an audiologist always an audiologist. I’ve enjoyed writing back to him and the fact that I had to use a letter not an email communication was part of that.

We spend a lot of time, effort and thought about how we communicate effectively with members of BAA and sometimes I wish that in our world of instant updates, websites and Social Media we could take a step back and wait for the snail mail that always makes me smile when I receive a card, magazine or a note on paper. The time it takes to write those things might make us all communicate with more thought and less reactively than we sometimes do with instant communications.

 So as I sign off for a long festive break, (one of the benefits to not having a clinical role currently), I look forward to a New Year with new challenges for our profession.

My favourite Christmas song and the one I will line up to play immediately I leave my office on 16th December is the classic – Driving Home for Christmas, I spend a lot of time in my job driving around the U.K. or sat in tailbacks I’ll share a link with you https://youtu.be/DDt3u2Ev1cI

The Lyrics I’m enjoying and the bit I sing loudest are:

Driving in my car, I'm driving home for Christmas Driving home for Christmas, With a thousand memories.

Every year brings memories and this year with two trips to Armenia taking part in a Starkey Hearing Foundation Mission bringing hearing aids to 1600 people and taking over as BAA President there are certainly a thousand memories.

 Have a safe and happy festive season. More updates in the New Year.

As always please feel free to contact me or any of BAA Board using admin@baaudiology.org




27th November 2017

This has become a popular way to keep BAA Members up to date with the activities of the BAA President and this year I hope to expand it to include the activities of the wider BAA Board.

The first task of an incoming BAA President is to thank the previous President during the Annual General Meeting (AGM) at BAA Conference. I once again want to thank Michelle Booth for her work over the last year. She leaves BAA in a much better place than it was and will be an active Immediate Past President.

That brings me to the changes to BAA structure that were voted for at the AGM. We have changed the Constitution to Articles of Association. The biggest change is that the Presidential Term is now 2 years, this also extends the Vice President and Immediate Past President roles to 2 years also. This has been made possible by our appointment of a Chief Executive Officer (CEO) for BAA who has over the past year put in place with Michelle many new governance procedures within BAA. The changes to Board Directors Job Descriptions and the increasing role of Past President and Vice President allow the President to cope with a 2 year term whilst still maintaining their own 'day job'.

The first meeting of the new BAA Board welcomed 5 of the 6 new Board members to the existing team and the details of the roles they will do are below. Our first day together developed the Board and communication strategies that will help us be efficient and communicate well with each other between board meetings.

Over the next few weeks each Director will introduce themselves on the Board Roles page and also introduce themselves to their teams.


Today we have received the Draft NICE Guidance for Hearing Loss in adults: Assessment and Management. The full guidance is expected to be published in May 2018 and BAA have been a stakeholder in the document. You can read the document here: NICE Guidance BAA Board will be working on a response to the draft.

As this is my first blog I wanted to share the closing remarks I made at BAA Conference as I accepted the role of President. If you haven't read them they are here: Closing Words

As ever if you want to contact me please email me at admin@baaudiology.org


Michelle Booth President 2016-2017 Archived Blog






Information about BAA Past Presidents and the Past Presidents blog is now archived here