My Hearing PREM

My Hearing PREM (Patient-Reported Experience Measure) is a questionnaire designed to capture the experience of adults living with hearing loss and receiving audiology care. Developed using rigorous research methods in partnership with people with hearing loss, audiologists and researchers, My Hearing PREM measures aspects of experience that matter most to patients: the emotional impact of hearing loss, experiences of communication, support from family and friends, and support received from audiologists. By providing a structured way for patients to share their experiences, My Hearing PREM helps audiologists gain a better understanding of how hearing loss is affecting an individual’s daily life and whether they feel supported throughout their audiology care.

At a service level, aggregated PREM data can be used to identify service strengths, highlight areas for improvement and support quality improvement initiatives (from September 2026, My Hearing PREM will be available on Auditbase with the function to run standardised PREM reports). Ultimately, My Hearing PREM supports audiology services to deliver person-centred and high-quality care.

My Hearing PREM (short and long form), manual and publications are freely available from the Aston University website: Access My Hearing PREM